The Proptech space is booming fast, with over 15% CAGR forecasted through 2030. At the same time, the property management market is predicted to grow by 8% CAGR through 2028. Clearly, real estate is a hot industry right now.

Whether you are a Proptech startup, real estate consultancy, property manager, or other player, standing out from the pack is key. Making sure potential customers actually know and remember your particular brand is how you make that happen.

Brand awareness is everything in real estate. It means recognizing a name when relevant needs come up. The more your brand sticks in people’s minds, the more business that comes your way.

Measuring current brand awareness shows precisely where you stand and if messaging is resonating. From there, you can strategically boost visibility through the roof.

So how to measure brand awareness? What are some go-to moves to make your name unforgettable, regardless of your real estate niche? That’s what we’ll dig into here.

The Importance of Brand Awareness Research

The real estate world is constantly evolving. And in an ever-changing world, your customers will want consistency. That’s where brand awareness comes in. It’s the compass that guides your marketing strategies to make sure they click with your target audience and contribute to your brand’s growth.

But why exactly is brand awareness research and measurement something real estate companies should focus on?

Here are a few reasons.

Better Understanding of Your Position in the Market

Brand awareness refers to how familiar your target customers are with your brand and how well they recognize it across various platforms. It’s the first step in the customer journey, laying the groundwork for building relationships.


Using brand awareness research, you can understand where you stand in a crowded market. This process involves looking at branded search volume, monitoring social media engagement, and evaluating direct traffic.

Once you know your brand’s current position, you can tailor your marketing efforts to be more effective.

You’ll Know What Metrics Matter Most

Measuring brand awareness is not just about counting social media followers or website traffic. It’s about getting into the metrics that provide a clearer picture of your brand’s visibility and reputation. These metrics include brand mentions across media coverage, the effectiveness of word-of-mouth marketing, and engagement rates on social media platforms.

Tools like Google Analytics and brand tracking software provide information on overall site traffic, referral traffic, and the performance of specific brand awareness campaigns.

Marketing Strategies Work Better with Data

The info you learn from awareness checks should steer marketing game plans. Say your website traffic and search volume spike — dig into what’s driving that change.

But if certain strategies don’t move the needle, the data gives you a heads-up too. The takeaway? Let the numbers guide your next branding moves. It helps you achieve actual results instead of making assumptions.

Awareness metrics make marketing less about guessing and more about guaranteed returns through rock-solid data showing exactly how your audience responds.

You’ll See the Impact on Brand Perception and Customer Decisions

Brand awareness research also helps you understand and influence brand perception. It’s about more than just how many people know your brand. It’s also how they perceive it.

  • Are your brand awareness efforts translating into positive brand recognition?

  • Do potential customers see your real estate brand as trustworthy and authoritative?

When customers are familiar with your brand, they’re more likely to recommend your services to others, leading to a continuous growth cycle.

You’re On a Continuous Cycle of Growth

Remember – brand awareness is always a moving target.

Real estate shifts constantly. So what do investors, landlords, and property owners need. To stay top-of-mind, your branding strategies need to roll with changes, too. Keeping a finger on the pulse of awareness levels helps you stay relevant in the moment prospects are ready to connect.


Measuring and improving recognition should be a forever goal. It steers your marketing campaigns. Helps refine ideal customer profiles. Builds positive brand associations over time. And lays the groundwork for genuine relationships, not just quick sales.

Every ad, survey, or content piece should bring your audience deeper into the story of why you perfectly align with their needs. Make them feel understood and cared for on a human level. Do this continually, and your brand becomes much harder to forget when the need for your software or services pops up.

Aided vs. Unaided Brand Awareness Metrics in Real Estate

Brand awareness helps you stand apart from endless rivals. Aided and unaided metrics give you intel on how well your brand resonates right now. It spotlights what’s hitting or missing with consumers so you can tweak strategies accordingly. This helps lift visibility and get more folks to recognize your name.

Understanding Aided and Unaided Awareness

  • Aided Awareness: This just means asking people, “Have you heard of us?” and listing brand names to jog memory. It shows how visible you actually are with that tiny nudge. Spot any gaps that more folks should know you so you can address them.

  • Unaided Awareness: This reveals who just springs to mind for people automatically. Ask them to name real estate brands with no hints. Brands that get named over and over have seriously resonated. That’s the sign of killer marketing etching your name into memory.

Marketing strategies.

The Impact on Marketing Strategies

Checking both aided and unaided awareness gives you the full picture of how well your brand is known. Aided shows exact areas or audiences where extra visibility could make an impact. So you can launch targeted campaigns focusing on those spots where people aren’t mentioning your name unprompted. As for unaided metrics, that’s all about sticking in people’s minds with amazing content and client experiences. The goal is for them to think of your brand naturally whenever relevant real estate needs come up.

Leveraging both types of awareness testing in this way balances spreading the word and making sure it really sinks in with your audience. It’s about casting a wide net and then continually narrowing focus on what makes your brand stand apart as special in contacts’ minds over the long run.

Tailoring Strategies for Success

Paying attention to these metrics can help you adjust marketing strategies so they increase brand awareness over time. The key is to track visibility before and after the campaign’s launch. Having that live before and after snapshot shows which approaches are actually sticking with your audience.

You can use those learnings to tweak your next campaign for better reach. Rinse and repeat – constantly optimizing awareness-building tactics based on what’s resonating. Eventually, you end up with an established brand that stands apart and converts more leads simply because it has become highly recognizable compared to alternatives out there.

What Metrics Should You Look At?

If you want to grow your brand, there are a few key metrics you’ll want to keep an eye on. These will help you see how well your branding efforts are actually working.


1. Web Traffic Metrics

  • Overall Site Traffic: Total number of visitors, offering a baseline measure of brand visibility online.

  • Direct Traffic: Visitors who arrive directly (typing the URL, bookmarks), indicating strong brand recall.

  • Organic Traffic: Visitors coming from search engines reflect SEO effectiveness and brand recognition.

  • Referral Traffic: Traffic from other websites linking to yours, showing the extent of your brand’s online presence and reputation.

2. Social Media Metrics

  • Social Media Followers: The number of followers on platforms like Instagram, Facebook, and LinkedIn, indicating brand reach.

  • Engagement Rate: Interactions (likes, comments, shares) relative to follower count, measuring how compelling and memorable your content is.

  • Branded Hashtags: Use and spread of branded hashtags, showing audience engagement and brand awareness spread.

google, search engine, browser

3. Search Volume Metrics

  • Branded Search Volume: How often people search for your brand name on search engines indicates brand recall and interest.

  • Google Trends Data: The popularity of search queries related to your brand over time, showing awareness trends and interest levels.

4. Content Engagement Metrics

  • Page Views and Time on Site: Indicates your content’s relevance and engaging nature, contributing to brand familiarity.

  • Content Shares: How often is your content shared, indicating its value to your audience and contribution to spreading brand awareness?


5. Email Marketing Metrics

  • Open Rates: The percentage of recipients who open your emails indicates brand recognition and interest.

  • Click-Through Rates (CTR): The rate at which people click on links within your emails, showing engagement and interest in your brand.

6. Brand Reputation and Perception Metrics

  • Net Promoter Score (NPS): Gauges customer loyalty and satisfaction, reflecting on brand reputation.

  • Customer Reviews and Testimonials: Insights into how clients perceive your brand, impacting brand perception among potential clients.

7. Awareness and Recall Metrics

  • Aided Brand Awareness: Recognition of your brand when prompted, showing brand visibility in the market.

  • Unaided Brand Awareness: How often is your brand mentioned spontaneously, indicating top-of-mind awareness and brand recall?


8. Customer Acquisition and Retention Metrics

  • Lead Generation Rate: Number of new leads generated through various channels, reflecting brand awareness and reach.

  • Customer Retention Rate: Percentage of clients who remain over time, indirectly reflecting brand trust and loyalty.

Measuring Brand Awareness: Strategies for Success

Wondering how well-known your real estate brand is these days? Paying attention to your brand awareness can actually tell you a lot. It shows how potential clients and contacts perceive you compared to rival agents. And it spotlights if your latest marketing is landing or needs retooling.


Brand Awareness Surveys

  • Methodology: Consider using a brand awareness survey designed to assess both aided and unaided brand recall in your marketing strategy. Ask respondents open-ended questions for unaided recall, like “Which real estate brands can you recall?” and specific questions for aided recall, such as “Have you heard of [Your Brand Name]?”

  • Tools: Leverage platforms like SurveyMonkey or Google Forms to create and disseminate these surveys across email lists, social media channels, and your website to reach a broad audience.

  • Impact: This brand awareness strategy analyses survey results and reveals your brand’s recognition and recall levels among potential clients, offering a direct measure of brand awareness.

Social Media Engagement for Brand Mentions

  • Methodology: Use social listening tools to monitor and analyze mentions of your brand across social platforms. Assess both the volume and sentiment of these mentions to gauge public perception.

  • Tools: Tools such as Brand24 or Hootsuite can provide real-time monitoring of brand mentions so you can measure the impact of social campaigns on brand awareness.

  • Impact: Tracking fluctuations in brand mentions and sentiment over time can help you understand the effectiveness of your content and social media strategies in building brand awareness.

Google Analytics for Direct Traffic and Branded Search Volume

  • Methodology: Set up Google Analytics to track direct traffic to your website and Google Search Console to monitor branded search volume. These metrics indicate the level of brand recall and recognition among internet users.

  • Tools: Google Analytics or equivalent.

  • Impact: An increase in direct traffic and branded searches following marketing campaigns signifies higher brand awareness and interest from potential clients.

Referral Traffic Analysis

  • Methodology: Analyze referral traffic in Google Analytics to identify which external sources are directing traffic to your website. This metric helps evaluate the success of content marketing efforts and partnerships.

  • Tools: Google Analytics or equivalent.

  • Impact: Understanding which platforms and content types drive the most referral traffic allows for strategic focus on the most effective channels for brand promotion.

social media, social, marketing

Tracking Social Media Follower Growth and Engagement Rates

  • Methodology: Monitor your social media channels for changes in follower count and engagement rates (likes, comments, shares) to assess how your audience is growing and interacting with your content.

  • Tools: Hootsuite, Buffer, Sprout Social, Pictory, Airtable Automation, Facebook Business Suite, and Creator Studio.

  • Impact: Increased followers and engagement after marketing initiatives indicate growing brand awareness and audience interest.

Leveraging Brand Tracking Software

  • Methodology: Use brand tracking software to obtain comprehensive analytics on your brand’s visibility, competitive positioning, and overall health online.

  • Tools: Platforms like Brandwatch or Mention offer deep insights into how your brand is perceived online, enabling you to fine-tune your marketing strategies for better results.

  • Impact: These insights help real estate professionals adjust their marketing strategies to improve brand visibility and engagement, ensuring a stronger position in the market.

Increasing Brand Awareness

Rising above the noise in real estate means making your brand impossible to ignore. But it’s not just about getting seen. It’s also about getting remembered. You want potential clients to instantly connect your name with a standout, trustworthy experience.

The key is blending smart digital marketing, strategic partnerships, and rock-solid consistency in everything you do. This combination can get you on radars while also building genuine loyalty with contacts over time.

So, how can you make your real estate brand resonate more prominently? Well, here are a few impactful places to start…

Strategic Collaborations and Digital Visibility

  • Collaborate with Real Estate Influencers: Partnering with influencers who specialize in real estate can help increase your brand’s exposure. These partnerships allow you to leverage the influencer’s credibility and audience engagement, providing a direct channel to potential customers.

    • Example: Partner with influencers or real estate personalities who have a strong following in your target market. Collaborate on content, podcasts, videos, or strategy spotlight series. These collaborations can increase your visibility among potential customers who trust the influencer’s recommendations.

  • Optimize for Search Engines: Implement SEO tactics to enhance your online visibility. Concentrate on real estate-related keywords and insightful market analyses to boost your search engine rankings. This improves brand recognition and attracts more relevant traffic to your website, enhancing your brand awareness efforts.

    • Example: Use SEO strategies that target local search terms and phrases specific to the real estate niches served. For instance, optimize your website content for ” XYZ software or Property Management near me.” This approach helps attract potential customers to your site.


Content Creation and Advertising

  • Produce Valuable Content: Crafting engaging content such as market insights, investment tips, and neighborhood guides establishes your brand as a key resource in real estate. This strategy retains audience interest and fosters trust, positioning your brand as an authority.

    • Example: Create and share valuable content that addresses the specific needs of buyers and sellers in your market. This could include detailed guides on real estate investing or market trend reports. Providing content that answers your audience’s questions establishes your brand as a knowledgeable and trustworthy resource.

  • Run Targeted Advertising Campaigns: Using digital and traditional advertising channels, create focused campaigns highlighting your real estate software offerings. Targeted advertising increases your brand’s exposure, drives traffic, and increases brand awareness.

    • Example: Use data-driven insights to craft advertising campaigns that speak directly to your target demographic’s preferences and behaviors. If data shows a surge in a specific niche, develop ads highlighting your expertise in helping new buyers navigate the market. For maximum impact, use platforms where your target audience is most active, such as Facebook or LinkedIn.

Brand Consistency and Social Media Engagement

  • Maintain Branding Consistency: Be sure to have uniformity across all branding elements—visuals, messaging, and customer experiences. Consistency builds credibility and makes your brand recognizable, reinforcing your identity across various platforms.

    • Example: If your real estate business specializes in property management software for landlords, branding consistently reflects this niche across all platforms. This includes your website, social media profiles, marketing materials, and property listings. Tailoring your branding this way helps attract clients who are specifically looking for your unique services.

  • Engage on Social Media: Social media platforms boost brand awareness and directly engage with your audience. Use platforms like Instagram, LinkedIn, and Facebook to share success stories and offer valuable real estate advice. This increases your visibility and encourages more customer interactions and business opportunities.

    • Example: Engage your audience on social media with content that highlights your expertise and properties in a personal and relatable way. Share clients’ success stories, offer live Q&A sessions about the real estate market, and provide behind-the-scenes looks at real estate deals or property management. These strategies help build a community around your brand, encouraging interaction and loyalty.

If you’re in the real estate industry, you’ll want to get your brand out there and grow as much as possible. Use these tactics to increase your brand and company’s exposure in a landscape that looks like this visual from the Nordic Proptech Awards 2023.

Nordic PropTech Awards


So, we’ve covered why brand recognition is no small thing. It’s the difference between potential customers remembering or forgetting you even exist when needs pop up.

The good news? You can get a pulse check on awareness by just asking contacts or running quick surveys. Throw in metrics on site traffic and digital engagement, too, for the full picture.

And here’s where the insights pay off: You can spot brand perceptions that help or hurt. Then, turn that intel into content, partnerships, or whatever can help bridge the gaps and misconceptions.

Rinse and repeat week after week. Before you know it, your brand will shift from invisible to known.

How To Measure Brand Awareness: FAQ

Here are some of the questions I get most about real estate brand awareness.

What Are the 3 Ways to Measure Brand Awareness?

You measure brand awareness by testing recognition, looking at social media metrics, and tracking website traffic. Remember, engaging with customers, using surveys, and monitoring brand mentions are used to increase your brand’s visibility.

How Do You Build Brand Awareness in Real Estate?

To build brand awareness, use targeted social media campaigns, host events, collaborate with influencers, optimize SEO, and create valuable content like blogs and videos. These strategies grow your presence and can attract potential customers.

How Do You Measure Brand Awareness Internally?

To measure brand awareness internally, gather employee feedback, monitor engagement with brand messaging, track participation in training, analyze internal communication, and assess referrals. By looking at these factors, you can gauge and enhance your brand’s recognition among staff.

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